{"id":1419,"date":"2023-10-26T12:51:21","date_gmt":"2023-10-26T10:51:21","guid":{"rendered":"https:\/\/www.pochabogados.com\/canal-etic\/"},"modified":"2025-09-05T11:36:20","modified_gmt":"2025-09-05T09:36:20","slug":"canal-etic","status":"publish","type":"page","link":"https:\/\/www.pochabogados.com\/ca\/canal-etic\/","title":{"rendered":"Canal \u00e8tic"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;d96af435-0f7c-471f-a3c4-f5602081b4fc&#8221; background_image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/Canal-etico-de-PochAbogados-scaled.jpg&#8221; bottom_divider_color=&#8221;#FFFFFF&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;57696a17-fd0f-4269-9d58-8ceaa8ea5b55&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Poch &amp; Abogados<\/h1>\n<h2>Canal \u00e8tic<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Canal \u00e8tic de Poch &amp; Abogados<\/h2>\n<p>En Poch &amp; Abogados Associats, S.L.P. creiem fermament en la import\u00e0ncia de fomentar un entorn segur, \u00e8tic, d&#8217;igualtat i confian\u00e7a per a tots els nostres empleats, clients i socis en general.<\/p>\n<p>Per aquesta ra\u00f3, hem implementat un s\u00f2lid Canal \u00c8tic que permet a qualsevol persona <strong>reportar possibles conductes indegudes o violacions \u00e8tiques que hagi detectat a la nostra organitzaci\u00f3.<\/strong> Un canal on es pot comunicar qualsevol possible incompliment o irregularitat a l&#8217;organitzaci\u00f3, tal com es descriu a la <a href=\"https:\/\/www.boe.es\/buscar\/act.php?id=BOE-A-2023-4513\" target=\"_blank\" rel=\"noopener\">Llei 2\/2023, de 20 de febrer<\/a>, reguladora de la protecci\u00f3 de les persones que informin sobre infraccions normatives i de lluita contra la corrupci\u00f3.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F2EFE9&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;3052bcdb-2bd5-48a5-b68b-0511da691e66&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Quins fets es poden comunicar?<\/h2>\n<p>Pots informar a trav\u00e9s del Canal \u00c8tic dels fets que consideris puguin suposar un <strong>incompliment de la normativa aplicable<\/strong>, del Codi \u00c8tic, o de qualsevol normativa interna vigent, com ara:<\/p>\n<ul>\n<li>Conductes relatives al frau i corrupci\u00f3.<\/li>\n<li>Conductes relatives a la seguretat, salut i higiene a la feina.<\/li>\n<li>Discriminaci\u00f3 i assetjament al lloc de treball.<\/li>\n<li>Conductes relatives a la seguretat de la informaci\u00f3, protecci\u00f3 de dades i mercats de valors.<\/li>\n<li>Pr\u00e0ctiques anticompetitives.<\/li>\n<li>Conductes contr\u00e0ries als drets humans o danys al medi ambient.<\/li>\n<li>Altres possibles infraccions penals o administratives.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Principis essencials del procediment de gesti\u00f3<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Confidencialitat:<\/strong> Entenem que la confidencialitat \u00e9s fonamental per encoratjar les persones a presentar comunicacions al canal \u00e8tic. Garantim la confidencialitat absoluta en tot el proc\u00e9s i protegim la identitat de la persona informant en la mesura permesa per la llei. S&#8217;hi inclou la possibilitat d\u2019enviar la informaci\u00f3 de manera an\u00f2nima.<\/p>\n<p><strong>Proc\u00e9s d\u2019investigaci\u00f3 imparcial:<\/strong> Un cop es presenta una comunicaci\u00f3, el nostre equip d&#8217;experts investigar\u00e0 minuciosament l&#8217;assumpte de manera objectiva i diligent de conformitat amb la normativa interna i la legislaci\u00f3 aplicable. Al llarg de tot el proc\u00e9s s&#8217;han de respectar els drets dels involucrats, en particular la presumpci\u00f3 d&#8217;innoc\u00e8ncia.<\/p>\n<p><strong>Protecci\u00f3 contra repres\u00e0lies:<\/strong> No tolerem cap forma de repres\u00e0lia contra les persones informants de bona fe. Estem compromesos a salvaguardar els drets i la integritat dels qui s&#8217;atreveixen a informar de qualsevol irregularitat. Prendrem mesures disciplin\u00e0ries apropiades contra qualsevol individu que prengui repres\u00e0lies contra una persona informant.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Dilig\u00e8ncia:<\/strong> Les persones gestores del canal tramitaran diligentment les informacions que se&#8217;ls hagi comunicat. En tot cas, s&#8217;ha d&#8217;adoptar la decisi\u00f3 que sigui necess\u00e0ria en el termini m\u00e0xim de tres mesos, llevat de casos d&#8217;especial complexitat que requereixin una ampliaci\u00f3 del termini, cas en qu\u00e8 aquest es pot estendre fins a un m\u00e0xim de tres mesos addicionals m\u00e9s.<\/p>\n<p><strong>Resoluci\u00f3 i seguiment:<\/strong> Un cop conclosa la investigaci\u00f3, prendrem les accions necess\u00e0ries per abordar el problema identificat i, quan sigui possible, prendrem mesures correctives per prevenir futures irregularitats. A m\u00e9s, ens comprometem a mantenir informada la persona informant sobre el progr\u00e9s i la resoluci\u00f3 de la seva comunicaci\u00f3, sempre que sigui possible i perm\u00e8s per la llei.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Caracter\u00edstiques principals del canal \u00e8tic<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Confidencialitat<\/strong>: Entenem que la confidencialitat \u00e9s fonamental per encoratjar les persones a presentar den\u00fancies. Garantim la confidencialitat absoluta en tot el proc\u00e9s i protegim la identitat de la persona denunciant en la mesura permesa per la llei. S&#8217;hi inclou la possibilitat de fer l&#8217;alerta de forma an\u00f2nima.<\/p>\n<p><strong>Resoluci\u00f3 i seguiment<\/strong>: Un cop conclosa la investigaci\u00f3, prendrem les accions necess\u00e0ries per abordar el problema identificat i, quan sigui possible, prendrem mesures correctives per prevenir futures violacions. A m\u00e9s, ens comprometem a mantenir informada la persona denunciant sobre el progr\u00e9s i la resoluci\u00f3 de la seva den\u00fancia, sempre que sigui possible i perm\u00e8s per la llei.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Proc\u00e9s de recerca imparcial<\/strong>: Un cop presentada una den\u00fancia, el nostre equip d&#8217;experts investigar\u00e0 minuciosament l&#8217;assumpte de manera objectiva i diligent de conformitat amb la normativa interna i la legislaci\u00f3 aplicable. Al llarg de tot el proc\u00e9s cal respectar els drets dels involucrats, en particular la presumpci\u00f3 d&#8217;innoc\u00e8ncia.<\/p>\n<p><strong>Protecci\u00f3 contra repres\u00e0lies<\/strong>: No tolerarem cap forma de repres\u00e0lia contra les persones denunciants de bona fe. Estem compromesos a salvaguardar els drets i la integritat dels qui s&#8217;atreveixen a denunciar qualsevol irregularitat. Prendrem mesures disciplin\u00e0ries apropiades contra qualsevol individu que prengui repres\u00e0lies contra un denunciant.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F2EFE9&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Com enviar una comunicaci\u00f3?<\/h2>\n<p>Hi ha 2 opcions. [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; link_option_url_new_window=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Mitjan\u00e7ant una <a href=\"https:\/\/co-resol.bcnresol.com\/ca\/webclick\" target=\"_blank\" rel=\"noopener\"><strong>p\u00e1gina web<\/strong>:<\/a><\/h3>\n<p>[\/et_pb_text][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/1.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Accedeix al seg\u00fcent enlla\u00e7: <a href=\"https:\/\/co-resol.bcnresol.com\/ca\/webclick\" target=\"_blank\" rel=\"noopener\">web<\/a>. Clica el bot\u00f3 \u201cfes un clic\u201d i introdueix el codi <strong>POCH<\/strong>.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/2.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Selecciona el bot\u00f3 del canal al que vulguis enviar la comunicaci\u00f3.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/3.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Escriu el teu missatge o fes una nota de veu, sent el m\u00e9s espec\u00edfic possible. Pots adjuntar imatges i documentaci\u00f3.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/4.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]Identifica&#8217;t o selecciona l&#8217;opci\u00f3 d&#8217;anonimat. En qualsevol dels casos, has d&#8217;acceptar la Pol\u00edtica de Privacitat.[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/5.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>En aquest cas, junt amb l\u2019acusament de rebut, apareixer\u00e0 en pantalla un Identificador i un PIN \u00fanics pel click enviat, que haur\u00e0s de desar a banda per seguretat, per a mantenir m\u00e9s endavant la comunicaci\u00f3, mitjan\u00e7ant un xat segur, sobre l&#8217;estat del teu click.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/6.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Cada vegada que vulguis saber si tens un nou missatge al xat, o b\u00e9 vulguis aportar m\u00e9s informaci\u00f3, haur\u00e0s d\u2019anar a l\u2019enlla\u00e7 d\u2019inici <a href=\"https:\/\/canalco-resol.com\" target=\"_blank\" rel=\"noopener\">https:\/\/canalco-resol.com<\/a> pr\u00e9mer el bot\u00f3 \u201cAccedeix a un click anterior\u201d i introduir el codi POCH aix\u00ed com l\u2019Identificador i el PIN que havies desat.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Mitjan\u00e7ant l&#8217;app co-resol:<\/h3>\n<p>[\/et_pb_text][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/1.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Descarrega&#8217;t l&#8217;app co-resol, acceptant les notificacions. \u00c9s gratu\u00efta i est\u00e0 disponible a l&#8217;App Store i a Google Play.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/2.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Prem el bot\u00f3 \u201cFes un click\u201d i tot seguit introdueix el codi POCH<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/3.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]Selecciona el bot\u00f3 del canal al que vulguis enviar la comunicaci\u00f3.[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/4.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]Escriu el teu missatge o fes una nota de veu, sent el m\u00e9s espec\u00edfic possible. Pots adjuntar imatges i documentaci\u00f3.[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/5.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Identifica&#8217;t o selecciona l&#8217;opci\u00f3 d&#8217;anonimat. En qualsevol dels casos, has d&#8217;acceptar la Pol\u00edtica de Privacitat.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/6.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Un cop hagis efectuat aquests passos, apareixer\u00e0 en pantalla un missatge com acusament de rebut del teu click.<\/p>\n<p>La comunicaci\u00f3 per al seguiment del click es realitzar\u00e0 mitjan\u00e7ant un xat segur (podr\u00e0s accedir-hi des del bot\u00f3 de xat de la pantalla inicial de l&#8217;app) fins al tancament del mateix.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_6,1_6,1_6,1_6,1_6,1_6&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; module_id=&#8221;app&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;3052bcdb-2bd5-48a5-b68b-0511da691e66&#8243; custom_padding=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/Logo-Get-it-on-Google-Play-.png&#8221; alt=&#8221;Logo Get it on Google Play&#8221; title_text=&#8221;Logo Get it on Google Play&#8221; url=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=com.bcnresol.c&amp;hl=es&amp;pli=1&#8243; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/Logo-download-on-the-app-store.png&#8221; alt=&#8221;Logo download on the app store&#8221; title_text=&#8221;Logo download on the app store&#8221; url=&#8221;https:\/\/apps.apple.com\/us\/app\/co-resol\/id1339124014?l=es&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F2EFE9&#8243; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Com enviar una comunicaci\u00f3?<\/h2>\n<p>Podeu enviar una comunicaci\u00f3 a trav\u00e9s de <a href=\"#app\">l&#8217;aplicaci\u00f3 co-resol<\/a> o a trav\u00e9s de la <a href=\"https:\/\/co-resol.bcnresol.com\/ca\/webclick\" target=\"_blank\" rel=\"noopener\">p\u00e0gina web<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>A trav\u00e9s de la <a href=\"https:\/\/co-resol.bcnresol.com\/ca\/webclick\" target=\"_blank\" rel=\"noopener\">p\u00e1gina web<\/a><\/h3>\n<p>[\/et_pb_text][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/1.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Clica el bot\u00f3 \u201cfes un click\u201d i introdueix el codi <strong>POCH<\/strong>.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/2.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Seleccioneu el bot\u00f3 del canal.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/3.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Escriu el teu missatge sent el m\u00e9s espec\u00edfic possible. Pots adjuntar imatges i documentaci\u00f3.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/4.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Identifica&#8217;t o selecciona l&#8217;opci\u00f3 d&#8217;anonimat. En qualsevol dels casos, has d&#8217;acceptar la Pol\u00edtica de Privadesa.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/5.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Rebr\u00e0s un codi identificador i una contrasenya que haur\u00e0s de desar per mantenir la comunicaci\u00f3, mitjan\u00e7ant un xat segur, sobre l&#8217;estat del teu click.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/6.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Cada vegada que vulguis saber si tens missatge nou al xat o vulguis aportar m\u00e9s informaci\u00f3, per assegurar la confidencialitat, haur\u00e0s d&#8217;introduir el codi identificador i contrasenya a la p\u00e0gina d&#8217;inici, al bot\u00f3 \u201cAccedir a un click anterior\u201d.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>A trav\u00e9s de <a href=\"#app\">l&#8217;aplicaci\u00f3<\/a><\/h3>\n<p>[\/et_pb_text][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/1.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Clica el bot\u00f3 \u201cfes un click\u201d i introdueix el codi <strong>POCH<\/strong>.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/2.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Seleccioneu el bot\u00f3 del canal.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/3.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Escriu el teu missatge sent el m\u00e9s espec\u00edfic possible. Pots adjuntar imatges i documentaci\u00f3.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/4.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Identifica&#8217;t o selecciona l&#8217;opci\u00f3 d&#8217;anonimat. En qualsevol dels casos, has d&#8217;acceptar la Pol\u00edtica de Privadesa.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/5.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Un cop hagis realitzat aquests passos, rebr\u00e0s un missatge com a justificant de rebut del teu click.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/6.png&#8221; alt=&#8221;n\u00famero 1&#8243; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;_initial&#8221; body_font=&#8221;|300|||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>La comunicaci\u00f3 per al seguiment del click es far\u00e0 mitjan\u00e7ant un xat segur (podr\u00e0s accedir des del bot\u00f3 de xat de la pantalla inicial de l&#8217;app) fins al tancament del mateix.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_6,1_6,1_6,1_6,1_6,1_6&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; module_id=&#8221;app&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;3052bcdb-2bd5-48a5-b68b-0511da691e66&#8243; custom_padding=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/Logo-Get-it-on-Google-Play-.png&#8221; alt=&#8221;Logo Get it on Google Play&#8221; title_text=&#8221;Logo Get it on Google Play&#8221; url=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=com.bcnresol.c&amp;hl=es&amp;pli=1&#8243; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.pochabogados.com\/wp-content\/uploads\/2023\/10\/Logo-download-on-the-app-store.png&#8221; alt=&#8221;Logo download on the app store&#8221; title_text=&#8221;Logo download on the app store&#8221; url=&#8221;https:\/\/apps.apple.com\/us\/app\/co-resol\/id1339124014?l=es&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Important<\/h2>\n<p>Aquest canal \u00e8tic no \u00e9s un servei d&#8217;emerg\u00e8ncies. No s\u2019ha d\u2019utilitzar aquest canal per informar sobre situacions que comportin una amena\u00e7a immediata. Si necessites assist\u00e8ncia en una situaci\u00f3 d&#8217;aquest tipus, si us plau contacta amb les autoritats locals i utilitza els canals definits a aquest efecte.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>\u00das adequat del canal \u00e8tic<\/h2>\n<p>Aquest canal \u00e8tic no \u00e9s un servei d&#8217;emerg\u00e8ncies. Aquest canal no s&#8217;ha d&#8217;utilitzar per informar sobre situacions que comportin una amena\u00e7a immediata. Si necessiteu assist\u00e8ncia en una situaci\u00f3 d&#8217;aquest tipus, si us plau contacteu amb les vostres autoritats locals i utilitzeu els canals definits a aquest efecte.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Poch &amp; Abogados Canal \u00e8ticCanal \u00e8tic de Poch &amp; Abogados En Poch &amp; Abogados Associats, S.L.P. creiem fermament en la import\u00e0ncia de fomentar un entorn segur, \u00e8tic, d&#8217;igualtat i confian\u00e7a per a tots els nostres empleats, clients i socis en general. Per aquesta ra\u00f3, hem implementat un s\u00f2lid Canal \u00c8tic que permet a qualsevol persona [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-1419","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/pages\/1419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/comments?post=1419"}],"version-history":[{"count":13,"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/pages\/1419\/revisions"}],"predecessor-version":[{"id":1951,"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/pages\/1419\/revisions\/1951"}],"wp:attachment":[{"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/media?parent=1419"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.pochabogados.com\/ca\/wp-json\/wp\/v2\/dipi_cpt_category?post=1419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}